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WILLIAM ZIVIC

Sales Engineer Unified Communications - Helping companies in their digital transformations / www.williamzivic.com
French

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WILLIAM ZIVIC
41 years old
Driving License
France
Professional Status
Unemployed
Available
Experiences
  • Member of the executive committee of SFR UC branch
    In charge of the Calling and Meeting strategy (Cisco Webex, Microsoft Team and MTRoom HP Poly & Yealink)
  • Managed 8 Sales Engineers in France in UC Service which represent 10 Million euros turnover per year.
  • In charge of the animation of 18 Pre-Sales Telecom UC referent
  • Analysed the needs of our prospective customers, particularly in the context of RFPs, understand and evaluate their challenges and technology landscape. I select, present and organize step by step the best ways to give the best answers to our customers. Hitratio more than 40 % between Calling & Meeting UC Solutions
  • Technical Pre-Sales Leader of the UC Team in France
  • Used deep technical expertise in UC & C Applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, E1, Trunk SIP, Voice/Fax and Unified Messaging) for Key Accounts as ADECCO, GSF, CEGID
  • Coordinate technical and financial reviews with vendors involved in providing communication services as Microsoft, Cisco, Poly, Yealink, Imagicle.
  • Designed Unified Communications products such as Cisco CUCM, Cisco Webex Dedicated Instance, Microsoft Teams Direct Routing E-SBC
  • Designed Meeting Room products such as Cisco Webex Room, Zoom Room, Microsoft Teams Room and BYOD devices solutions with Centralised administrative
    Examples : GL Events :Implemented and managed 120 Devices France, Suisse, UK, China, US, Africa – 600 k€ turnover
    CEGID : Implemented and Managed E-SBC on premise Microsoft Direct Routing – 500 canals / 2000 users and 20 Microsoft Teams Rooms in France – 450 k€
  • Create and execute strategies for co-existence with and migration from legacy telephony and UC implementations
    Examples : STMicroelectronics : Unified Connect proposal Multi-tenant Worldwide with MS Teams / CUCM & Imagicle
    VICAT : Developed offer MS Teams connexion to CUCM Clusters France / India. Cisco Webex App migration to Microsoft Teams
  • Designed Voice system connexions between UC Cloud Solutions and On-premise telephony and 3rd party technologies to highly complex infrastructure and software solutions
  • Leaded technical presentations, demonstrations, workshops
  • Guided a customer through the Cloud transition Calling with a perfect knowledge of market solutions (Microsoft Phonesystem, Zoom Phone, Ring Central BYOC, Cisco Webex Calling)
    Example : IBM, LEGRAND, SAINT GOBAIN, VERALLIA with making Key Account UC Strategy with Proof of concept, events, tradeshow, demonstration lab.
  • Maked UC consulting offer which represent 20% of our turnover
  • Contributed to the creation and Commercial promotion of the C-Centrex Broadsoft Completel offer.
    Implemented new UC features which simplified connexions and migration between PBX and Completel UC Cloud C-Centrex Solution.
  • Developed offer, tools and processes to integrate and augment the unified communications service : centrex.
  • Trained and Supported Sales with special events and webinar. Assisted sales representatives in prospecting and selling activities
  • Identified costumer's needs and defined bespoke solutions
  • Contributed to the response to bids & tenders
  • Managed the UC Centrex Business which gained 1,4 Million euros turnover in 1 year
    For Example : Pelican Rouge – Migration 1000 users /150 Sites with Trunk SIP centralization, WAN, IPBX Mobile – 500 k€ turnover / earn -15% budget for Customer.
  • Contributed to the creation of the Business unit SFD Services which gained 1,5 Million € turnover between 2009 to 2013
  • Saved 30,000 + manhours by designing a mobile phone solution which used a specific Mobility Device Management tool.
  • Thias automated solution pushed proprictary compagny applications and Unified Communication applications onto 30,000 employee personnel mobile phones, over a five year period
  • Managed Network architecture upgrade for centralised administrative center which impact 7 Parisian airports including Orly and Roisy.
  • Gained 2 million euros over a 12 month period.
  • Implemented upgrade which saved airports 600,000 euros over the 1st 12 month period and impacted 15,000 employeer.